PRIVACY STATEMENT

 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing; we may send you emails about our store, new products and other updates.

 

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at  info@vistashopee.com  or mailing us at  604,Techno IT Park, Link Road, Eksar, Borivali (W), Mumbai. Pin - 400 091

 

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 4 - PAYMENT

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

 

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

SECTION 7 - COOKIES

We use cookies to maintain session of your user. It is not used to personally identify you on other websites.

 

SECTION 8 - AGE OF CONSENT

 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


SECTION 10 - WHATSAPP OPTIN

You agree to opt-in our whatsapp business where you will be notified about our updates regarding new releases.

You agree to receive whatsapp messages regarding new product releases and about offer sales. You will be notified about new coupons and sale campaigns.

You will receive our product information with images and videos.

You may receive new templates and request clicks on the templates.

We receive information about you from other users.  For example, when other users you know use our Services, they provide us with information such as your phone number, name and other information (such as information on their mobile address book) as you provided them. They can also send you messages, send messages to groups you belong to, or call you. Each of these users must have a legal right to collect, use and share your information before providing any information to us. You should keep in mind that normally any user can capture screenshots of your chats or messages or record your calls with them and send them to WhatsApp or anyone else or post them on another platform.

User complaints : Just as you may report other users, other users or third parties may choose to report complaints to us about your interactions with them or others on our Services and your message; For example, reporting possible violations of our terms or policies. When a complaint is filed, we collect information about both the reporting user and the reported user.

Business on WhatsApp : Businesses with which you interact using our services can provide us with information about the interactions you have with them. Each of these businesses is required to comply with applicable law when providing any information to us. When you send a message to a business on WhatsApp, it`s important to remember that the content you share may be visible to many other people in that business. In addition, some businesses are working with third-party service providers (which may include Facebook) to help manage their conversations with their customers. For example, a business may grant such third-party service provider access to its communications for sending, archiving, reading, managing, or processing for its business. To understand how a business may process your information, including how it may share your information with third parties or Facebook, you should review that business`s privacy policy or contact the business directly.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@vistashopee.com  or by mail at  604,Techno IT Park, Link Road, Eksar, Borivali (W), Mumbai. Pin - 400 091

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